Privacy Policy

Last updated: February 2025

Introduction

Playflow ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our tournament management platform.

Information We Collect

We collect information you provide directly to us, including:

  • Account information (email address, name, password)
  • Tournament data (team names, match results, schedules)
  • Payment information (processed securely by our payment provider)
  • Communications you send to us

How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our services
  • Process transactions and send related information
  • Send technical notices and support messages
  • Respond to your comments and questions
  • Analyze usage patterns to improve user experience

Data Sharing

We do not sell your personal information. We may share your information with third-party service providers who perform services on our behalf, such as payment processing and data analytics. These providers are bound by contractual obligations to keep your information confidential.

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure.

Your Rights

You have the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of your personal information
  • Object to processing of your personal information
  • Request data portability

Cookies

We use cookies and similar tracking technologies to track activity on our platform and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

Contact Us

If you have any questions about this Privacy Policy, please contact us at aroque@spacemanhn.com.